Tips for Outpatient Rehabilitation

Following these simple steps will help ensure a smooth start to your rehabilitation therapy. 

1. Obtain a prescription from your physician.  

This is mandated by law in Indiana.

The prescription should include:

• Name of the person who is to receive therapy 
• Diagnosis 
• Physician's instructions (for example: "evaluate and treat")
• Service ordered (e.g., Physical Therapy) 
• Physician's signature and date (Stamps are not acceptable.)

Some procedures need to be specifically designated on the prescription, such as those that involve durable medical goods and administering medications.

2. Call to schedule an appointment  

In the Indianapolis are, call our Rehab Centralized Scheduling department at (317) 338-LIVE (5483) to schedule your first appointment. (Call 338-GROW for pediatric therapies.) We will schedule you at a location <SYS9-38-13> that is most convenient to your home or work. Your first appointment will include patient registration, an evaluation of your condition, and an initial treatment. The first appointment typically takes one hour and 15 minutes.

3. Insurance coverage 

Contact your insurance company concerning pre-certification, if needed.

4. Clothing  

Come to your first therapy appointment wearing comfortable, appropriate clothing. For example, based on your diagnosis, if we need to look at your knees, please bring or wear shorts.

5. Location of prescription  

Make sure your prescription is at our office for your first appointment. It can be faxed from the physician, mailed, or hand-carried by you, but we must have it in order for a therapist to see you.

6. What to bring  

Bring your insurance card, any pre-certification information that you received, a list of all medications you currently take, and a photo ID. For registration and billing purposes, we will need to get your home and work information, your spouse's information, and /or next-of-kin or emergency contact person information.

7. Questions  

Please call with any questions. We will be happy to help make this process as easy and convenient as possible.

8. Subsequent Appointments  

After your first appointment, we will schedule following appointments as needed.