Consumer Satisfaction Results

The very good-to-excellent results of our customer satisfaction survey are shown below. 

Results of Customer Satisfaction Survey 

Item Rated  Percentage
Overall quality of care

90% 

Overall level of safety

91% 

Cleanliness of the hospital

82% 

Overall teamwork between doctors, nurses and staff 

88% 

Nurses understanding and caring

88% 

Recommendation of this hospital to others

78% 

Satisfaction with OB 

95% 

Overall satisfaction with Med Surg 

87% 

 

This data is current through 1st Quarter 2010.