To recognize the rights and responsibilities of patients, which
include neonate, child, adolescent and adults, including incapacitated
adults, and to assist each patient in the exercise of his/her rights.
St.Vincent Frankfort Hospital provides care consistent with the
Ethical and Religious Directives for Catholic Health Care Services and
the philosophy and core values of Ascension Health. Supportive of these
guidelines and principles, we offer to each patient a statement of their
Rights and Responsibilities as a patient.
Your Right as a Patient, Parent and/or Guardian
You have the right to:
- Receive considerate and respectful care at all times and under all circumstances with recognition of your personal dignity.
- Appropriate medical treatment regardless of race, creed, sex, national origin, age, or the source of payment for your care.
- Expect that, within its capacity, a hospital must make reasonable
response to the request of a patient for services The hospital must
provide evaluation, service, and/or referral as indicated by the urgency
of the case. When medically permissible, a patient may be transferred
to another facility only after receiving complete information and
explanation concerning the needs for and alternatives to such a
transfer. The institution to which the patient is to be transferred must
first have accepted the patient for transfer.
- Expect reasonable safety precautions.
- Obtain from your physician complete current information concerning
your diagnosis, treatment and possible outcome in understandable terms.
When it is not possible or medically advisable to give such information
to you, the information will be made available to an appropriate person
on your behalf.
- Obtain an interpreter should a language communication barrier exist.
- Receive from your physician information necessary to give informed
consent prior to the start of any procedure and/or treatment. Except in
emergencies, such information for informed consent should include but
not necessarily be limited to the specific procedure and/or treatment,
the medically significant risks involved, and the probable duration of
incapacitation. Where efficacious alternatives for care of treatment
exist, or when the patient requests information concerning medical
alternatives, the patient has the right to such information. You also
have the right to obtain the name, position and professional
relationships of all individuals who are treating you.
- Refuse treatment and/or to leave the hospital to the extent
permitted by law and to be informed of the medical consequences of such
- Discuss with your physician your request for consultation with another physician for a second opinion regarding your illness.
- Expect that all communications and records pertaining to your
medical care program, financial information, and treatment should be
treated as confidential.
- Access information contained in your medical records, within the limits of the law.
- Be visited by others should you so desire, or as deemed medically
appropriate, and within the limitations of effect visitors might on your
care or the care of others.
- Obtain information as to any relationship of the hospital to other
health care and educational institutions in so far as your case is
- Be advised if the hospital proposes to engage in or perform human
experimentation affecting your care or treatment. You have the right to
refuse to participate in such research projects.
- Expect reasonable continuity of care. You have the right to know in
advance what appointment times and physicians are available and where,
as well as the right to expect that the hospital will provide a
mechanism whereby you are informed by your physician or his delegate of
your health care requirements following discharge.
- Examine and receive an explanation of your bill regardless of source of payment.
- Know what hospital rules and regulations apply to patient conduct.
- Make decisions regarding your medical care, including Advance
Directives and including the decision to discontinue treatment, to the
extent of the law.
- Be provided with information regarding appropriate agencies which you may contact with your concerns.
Physicians and the hospital staff recognize that for your healthcare
to be effective, the patient, parents/guardian and healthcare team must
work together for a common goal.
You will be expected, within the limits of your abilities, to assume a share of the responsibility of your healthcare.
Your responsibilities are to:
- Provide information about present complaints, past illnesses,
hospitalizations, medications, changes in your condition and other
matters relating to your health to the best of your ability.
- Cooperate with all hospital personnel caring for you and to ask
questions if you do not understand any instructions, course of action or
- Help your doctors, nurses and other hospital personnel by following their instructions concerning treatment and safety.
- Be considerate of other patients, and to see that your visitors are
considerate as well, particularly in regard to noise, the number of
visitors and compliance with the smoke-free environment.
- Be respectful of others, of other people's property and that of the hospital.
- Follow hospital rules and regulation.
- Assume the responsibility for your actions if you refuse treatment or do not follow instructions.
- Be prompt in your payment of hospital bills, to provide information
necessary for insurance processing and to be prompt about asking
questions you may have concerning the bill.
- Maintain the treatment recommended by your physician and to notify him/her of any changes after you leave the hospital.
The above rights and responsibilities also apply to the guardian
and/or parent of children and neonates, and incapacitated adults.
- The parents and/or guardians have the responsibility to oversee that
the incapacitated adult, neonate, child or adolescent are provided by
St.Vincent Frankfort Hospital the same patient rights afforded adults,
and to oversee the incapacitated adult, neonate, child or adolescent
abide by the same patient responsibilities while a patient at St.Vincent
Frankfort Hospital. The parent and/or guardian accepts the
responsibility for the incapacitated adult, neonate, child or adolescent
in all areas of legal signature, decision, consent or refusal of
treatment and financial legibility.
- When medical care has been recommended by a physician to correct a
medical problem to preserve life of an incapacitated adult, neonate,
child or adolescent and treatment is refused by the parent and/or
guardian, legal consultation and/or intervention may be requested for
final decision and/or consent in the interest of the health and welfare
of the incapacitated adult, neonate, child or adolescent.
- When issues related to the removal of life support systems arise for
incapacitated adult, neonate, child or adolescent, the family and/or
guardian must be informed of the availability of the Ethics Committee on
a consultation basis to assist them in discussing their situation prior
to making a decision. Any individual may contact the Ethics Committee
by referring their concern to their supervisor, any physician, or the
case manager, who will notify the Director of Nursing and the
Administrator, who will determine the next course of action to deal with