St.Vincent Health’s commitment to patient safety and quality care

We know that getting extraordinary care in a safe and compassionate environment is extremely important to you and your loved ones. St.Vincent Health is committed to providing quality patient care in a safe and patient-centered healing environment. Throughout the St.Vincent Health system, our highly qualified and caring physicians, nurses and associates are dedicated to assuring that quality care is our priority.

St.Vincent Health continues to promote patient safety and quality through ongoing initiatives represented through the following areas within the healthcare system.

Our Call to Action

Together we promise:

Healthcare That Works, Healthcare That Is Safe, Healthcare That Leaves No One Behind

St.Vincent Health has committed to a Call To Action that defines our purpose and priorities as we lead the transformation of healthcare. As part of Ascension Health, a leader in Catholic healthcare, our Call includes responsibility to improve healthcare quality and reduce medical errors.

Our Call To Action: Healthcare that is Safe
Healthcare that is Safe represents our call to ensure that healthcare is delivered in a safe environment. St.Vincent Health is committed to providing excellent clinical care and will strive for clinical excellence across our system by standardizing our good practices.

Ascension Health’s Goal Statement
“Build a safe healthcare environment by creating continuous improvement capability in each ministry with the appropriate culture, structure and process to support excellent clinical care in a safe environment. We will coordinate learning across Ascension Health by sharing best practices, adverse event information and implementation strategies.”

To answer this Call, we incorporate the Institute of Medicine’s six aims for improvement of care. In our healthcare ministry, the spirit also represents a significant dimension of health. Therefore, we hold that healthcare should be:
Safe, Efficient, Effective, Equitable, Patient-centered, Spiritual, Timely

These seven aims guide our efforts in pursuit of our Clinical Excellence goal:

The care we deliver will be safe and effective.
We commit to having excellent clinical care
with no preventable injuries or deaths.

Safe Hands

Safe Hands is St.Vincent Health’s Patient Safety Initiative, in which we focus on the seven aims of Clinical Excellence to provide safe patient care.

• Continuous healing
• Customized care centered on patient needs and values
• Recognizing that our patients are the sources of control
• Sharing knowledge
• Evidence-based decision making
• Emphasizing safety as a system priority
• Anticipating needs of patients and providers

We measure the care we provide using long-range goals targeted over five years, clinical outcome measures and process measures to track progress on our seven aims. The measures are reported regularly to Ascension Health.

Clinical Excellence Council

St.Vincent Health has also established the Clinical Excellence Council, which is dedicated to continually improving the quality of care provided within the St.Vincent Health system.

Membership in the Clinical Excellence Council

• Physicians
• Nurse Executives
• Mission
• Quality
• System Operations
• St.Vincent Health
• Senior Leadership

Continuing Medical Education

As leaders in care delivery, physicians, nurses and clinical associates within St.Vincent Health assure clinical excellence and continual quality improvement through critical thinking and evidence-based practice. Guided by our Core Values, St.Vincent Health provides a challenging and nurturing environment, which allows our providers to excel personally and professionally.  St.Vincent Health offers a range of continuing medical education (CME) and other educational opportunities to our clinical staff.