Scheduling Outpatient Rehabilitation

1. Obtain a prescription from your physician.

   This is mandated by law in Indiana.
   
   The prescription should include:
   
   • Name of the person who is to receive therapy
   • Diagnosis
   • Physician's instructions (for example: "evaluate and treat")
   • Service ordered (e.g., Physical Therapy)
   • Physician's signature and date (Stamps are not acceptable.)
   
   Some procedures need to be specifically designated on the prescription, such as those that involve durable medical goods and administering medications. Your physician may know more about these or can call.
    

2. Call to schedule an appointment

   Call our Rehab Centralized Scheduling department at (317) 338-LIVE (5483) to schedule your first appointment. (Call 338-GROW for pediatric therapies.) We will schedule you at a location that is convenient to your home or work. To find a facility near you, click here. Your first appointment will include an evaluation of your condition, an initial treatment, as well as registration. The first appointment typically takes one hour and 15 minutes.
    

3. Insurance coverage

   Contact your insurance company concerning pre-certification, if needed.
    

4. Clothing

   Come to your first therapy appointment wearing comfortable, appropriate clothing. For example, if we are going to look at your knees, please bring or wear shorts.
    

5. Location of prescription

   Make sure your prescription is at our office for your first appointment. It can be faxed from the physician, mailed, or hand-carried by you, but must be there for a therapist to see you.
    

6. What to bring

   Bring your insurance card, any precertification information that you received, a list of all medications you currently take, and a photo ID. For registration and billing purposes, we will need to ask you for your home and work information, your spouse's information, and /or a next-of-kin or emergency contact person information
    

7. Questions

   Please call with any questions. We will be happy to help you attend therapy as easily as possible.
    

8. Secondary Appointments

   After your first appointment, we will schedule following appointments as needed.