Our mission and values establish the foundation and create the framework for the work we do. They express our priorities in what we will achieve, and how we will achieve them.
As a member of Ascension Health, St. Vincent Health is a part of the largest Catholic, mission-driven, not-for-profit health care system in the United States.
Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care, which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.
This core value affirms that we demonstrate a special commitment to serving those who are physically, emotionally, spiritually and financially poor and vulnerable. We bring this to life by giving of ourselves generously and without hesitation. The following examples show how we exemplify this on a daily basis:
This core value affirms that each person has special value, unique talents and varied gifts. When we revere life, we act with deep respect and compassion for the dignity and diversity of life. The following behaviors and attitudes show how we attempt to do just that each and every day:
Integrity - Inspiring trust through personal leadership
This core value suggests that our words and actions should be consistent with our values. In day-to-day terms, living with integrity may be recognized as how we:
Wisdom - Integrating excellence and stewardship
This core value suggests that everyone within our organization is committed to the principles of performance improvements to foster a service culture. More specifically:
This core value affirms our commitment to seek new approaches to service and care; to willingly try new approaches with vitality, energy and enthusiasm. This value is exemplified when we:
This core value affirms the meaning of the work we do and the fact that our workplace is a community of persons who share and are committed to common vision - and depend on one another throughout the day to further our mission. Our ministry offers hope and joy to both giver and receiver and can be seen when we:
Guided by our mission and driven by our values, St. Vincent Clay is a faith-based, local health ministry committed to meeting our community’s healthcare needs.
We strive to exceed expectations with unmatched passion and pride for what we do.
As a gateway to health care, we believe in being person-centered and providing access to high quality health care for all, especially those who are poor and vulnerable.
As a respected and trusted community health partner, we build loyal relationships with all those we serve.
In the ever-changing landscape of health care delivery, our community can rest assured that St. Vincent Clay Hospital will remain steadfast and strong through the journey.
We are your hospital – providing for a healthy community with our hometown Spirit of Caring.
St. Vincent Clay Hospital staff members follow a high standard of conduct as we work in a manner consistent with our mission, vision and values. This means we are honest and ethical in our individual and business practices, and that we strive to follow all laws and regulations that govern our healthcare ministry.
Should you see any of the following violations or suspected violations, please ask to speak with your nursing manager to report any concerns.
In order to get the most out of your stay at St. Vincent Clay Hospital, we encourage you to become familiar with your rights and responsibilities as a patient.
Ascension Health is the parent organization of St. Vincent Health. We champion the dignity and worth of each individual. The philosophy statement of St. Vincent Clay Hospital affirms:
"We believe that the dignity and rights of each person must be protected and promoted with the utmost care, from the moment of conception throughout life to death."
Through recognizing the dignity and vulnerability of a person as a patient, we developed patient rights and responsibilities. A further explanation of these rights and responsibilities is available from either your nurse or patient representative.
It is your right as our patient or client to:
The hours are 8 a.m. - 4 p.m. and the phone number is 1-800-227-6334.
The address is:
Indiana State Department of Health
2 North Meridian Street
Indianapolis, IN 46204
As a Medicare hospital patient, you have the right to:
The phone number and address of the PRO in your area is:
Health Care Excel
Post Office Box # 3713
2901 Ohio Blvd.
Terre Haute, Indiana 47803
812-234-1499 or 1-800-288-1499
To help us meet your healthcare needs and provide you with appropriate care, your responsibilities as our patient or client are to:
The Joint Commission conducts an accreditation survey of St. Vincent Clay Hospital on an unannounced basis.
The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization.
Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.
If members of the public have any quality of care or safety concerns about our hospital, the Joint Commission encourages you to bring your complaint first to the attention of St. Vincent Clay Hospital. If this does not lead to resolution, submit your concern to The Joint Commission for review.
If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.
800-994-6610
Fax
Office of Quality Monitoring
630-792-5636
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Administrator, St. Vincent Clay Hospital
Jerry Laue has been with St. Vincent Clay Hospital since 1998 and has served as the hospital administrator since 2004. In addition to his clinical background in respiratory therapy, his diverse healthcare experience includes strategic planning, marketing, and community development.
Mr. Laue is a past president of the YMCA of Clay County Board of Directors, sits on the Brazil Rotary and the Clay County Economic Development Organization, and is board president of the Clay County Chamber of Commerce. He also is a member of the Indiana Hospital & Health Association (IHHA) Board of Directors and Council on Rural Health, as well as the Indiana Rural Health Association.
Mr. Laue received his master’s degree in Business Administration from Indiana Wesleyan University in 1998. He has also been recognized as an Outstanding Alumnus from Vincennes University and is the recipient of the Chamber of Commerce Business/Professional Award. He is a member of the Annunciation Church Parish Council.