St. Vincent Anderson is a comprehensive network of healthcare services, including an acute care hospital, Verified Level III Trauma Center, mental health and addictions hospital, state-of-the-art cancer center, outpatient rehabilitation centers in multiple locations, a durable medical equipment company, outpatient digestive diseases center, outpatient women’s center, research institute, and a surgery pavilion. We are affiliated with St. Vincent Medical Group, which offers an urgent care center, over 25 physician practices in Madison County, and outreach lab and x-ray facilities in three communities.
The multi-specialty expertise on the Anderson Hospital campus and our network of community health partners benefits Madison County residents and attracts patients and families from throughout central Indiana for acute and advanced healthcare needs.
St. Vincent Anderson, St. Vincent Mercy in Elwood and St. Vincent Randolph in Winchester comprise St. Vincent Northeast Region.
For the eighth consecutive year, St. Vincent Anderson has been named one of Indiana's Top Workplaces. They were additionally honored with a special award for training, based on survey responses that associates believe they receive the formal training they want for their career.
The Top Workplaces recognition is performed by an independent study and tabulated by Workplace Dynamics. Companies are nominated by their employees and there is no fee to participate. Workplace Dynamics surveys employees with a series of questions about the direction of the organization, the execution of that direction, career advancement, management, working conditions, and pay and benefits. At least 35 percent of employees must participate for an organization to qualify for the award.
"We’re honored that St. Vincent Anderson has received this prestigious designation for eight consecutive years," said Mike Schroyer, regional president of St. Vincent Northeast Region. "The engagement of our associates is critical to our success and the ratings and comments they continue to provide regarding our workplace family are humbling. We like to think there is something very special about St. Vincent Anderson and our associates. I am grateful for their dedicated service to our Mission and to our patients every day.”
St. Vincent Anderson is a comprehensive regional health system with many noted centers of expertise. Its integrated network includes an acute care medical center with a level-3 trauma center, digital cardiac catheterization lab, a sub-acute rehabilitation center, and modern birthing center; state-of-the-art surgical pavilion; a psychiatric and addictions-treatment hospital; an ambulatory services center that houses centers of expertise in cancer care, outpatient rehabilitation, balance disorders, women's services, and digestive diseases; outpatient digestive diseases center; outpatient women’s center; and research institute. St. Vincent Anderson also has an additional outpatient rehabilitation center near Pendleton, three outreach lab and x-ray facilities in outlying Madison County communities, an urgent care center, and a comprehensive occupational medicine program. The healthcare organization is part of St. Vincent Indiana network of 20 hospitals and Ascension, the largest Catholic health system in the United States.
The Cancer Center located in the Erskine Medical Office Building on St. Vincent Anderson campus takes a holistic approach to cancer care: treating body, mind and spirit and supporting the patient and loved ones throughout diagnosis, treatment and the survivorship journey. Here you’ll find the same world class technology and treatment options that are available in larger metropolitan hospitals and the finest health care institutions in the country. We were among the first in the United States to offer a five-day treatment for breast cancer. We are affiliated with Mayo Clinic for research. Our patients have access to the latest clinical trials and cancer-fighting equipment, as well as a medical team educated at the nation’s finest medical schools and residency training programs. And everything is located under one roof, making it easy for patients to get care in a timely, convenient manner.
We utilize state-of-the-art treatment options (brachytherapy, chemotherapy, radiation therapy and bio-targeted therapies) and our cancer navigators provide assistance, education and support to patients.
Through Rehabilitation Services, we provide specialized rehab therapy to help strengthen cancer patients and ease conditions, like lymphedema. Compression garments and supportive bra solutions are available in Silhouettes Boutique at the Center for Wellness Medicine.
For more information about cancer care services call 765-646-8358 (toll free: 866-310-7962).2016 Public Reporting of Outcomes
The Chest Pain Center at St. Vincent Anderson Hospital provides patients access to faster, life-saving treatment for heart attack, as a result of a partnership with St.Vincent Medical Group cardiologists, the St.Vincent Heart Center of Indiana and StatFlight air medical transportation. St. Vincent Anderson is accredited by the Society of Chest Pain Centers. We offer rapid assessment chest pain observation and care with continuous monitoring; outpatient cardiac diagnostic services; cardiac catheterization; cardiac rehabilitation center and heart healthy nutrition classes. For information call 765-646-8220.
The Anticoagulation Clinic, which monitors patients taking warfarin anti-coagulants, is located in the Specialty Center, 1931 Brown Street, Suite A, on the Anderson campus. For information call 765-646-8247.
Led by a St.Vincent Medical Group Endocrinologist, nurse educators and registered dietitians, the Diabetes Center offers a comprehensive diabetes education program to help teens and adults better self-manage this disease and avoid complications. The outpatient program is recognized by the American Diabetes Association (ADA) and includes blood sugar testing, complication prevention and treatment, assistance with psychosocial adjustment, and education about meal planning, medications, sick day management, and exercise benefits. To learn more, call 765-646-8795.
Pre-diabetes does not have to become Type 2 Diabetes. St.Vincent Anderson offers a free 2-hour class to help patients and family members better understand pre-diabetes. Classes are taught by certified diabetes educators and a physician’s order is not necessary to attend this class.
Diabetes Support Group is for the entire family. To pre-register call 765-646-8795.
St. Vincent Anderson Emergency Department is a Verified Level III Trauma Center well-equipped with the expertise and technology to respond quickly to traumatic injuries and all types of emergent medical needs. At St. Vincent Anderson, we also have a dedicated Sexual Assault Treatment Center and a Chest Pain Center for the rapid assessment of cardiac events with cardiologists on-site. We offer the area’s only on-site air medical transportation (StatFlight) for rapid transfer to more advanced care if needed.
St. Vincent Home Medical is conveniently located in multiple central Indiana locations. Our retail showroom is a full service store at 2020 Meridian Street in Anderson. Our friendly and knowledgeable staff helps you select from our wide variety of items for health recovery and daily living needs.
St. Vincent Home Medical is known for power mobility devices, sleep therapy supplies, home oxygen and clinical assessments. Look to us when you need durable medical equipment and items following surgery. Certified staff provide custom-fitting of mastectomy prostheses, orthopedic braces, and supports. We also have professional uniforms and supplies, such as stethoscopes and blood pressure cuffs. For more information, call 765-646-8366.
Direct Access Testing is laboratory testing that you can request to be performed without a doctor’s order. Anyone ages 18 or older may request testing on themselves. Parents or legal guardians may request and sign a consent form for anyone under the age of 18. Payment by cash, check or credit card is received at the time of specimen collection. Reimbursement by insurance is usually not available. St. Vincent Anderson will not bill your insurance company for any testing done through this program. The following tests are available. Call for further information and pricing.
Medical Imaging at St.Vincent Anderson is available at two locations – the outpatient Medical Imaging Center in the Erskine Medical Office Building and at the Holy Cross Medical Arts building. Advanced imaging technology supports all of our health services. A highly experienced team of radiologists and interventional radiologists are available to the ER and Trauma team, surgeons and to physicians in Madison and surrounding counties. Imaging modalities include: Open MRI (Magnetic Resonance Imaging); traditional MRI; CT scanning; digital mammography; nuclear medicine; stereotactic core needle biopsy; ultrasound; and specialized vascular tests.
Outpatient Medical Imaging -- Erskine Medical Office 765-683-3263
Medical Imaging – Holy Cross Medical Arts Building 765-646-8314
Mental and Behavioral Health services at the Anderson Center, St.Vincent Anderson, are personalized for each need. We provide mental health and addiction treatment for children, teens and adults. For more information, call 765-646-8444 or 800-435-9143.
For 11-18 year olds: The Adolescent Residential Treatment Program provides services for adolescents with a variety of emotional and behavioral difficulties. The structured program utilizes behavior modification, as well as insight-oriented therapy that includes individual, group and family sessions. The adolescents work to develop the skills needed to succeed in a less restrictive environment, resolve their problems and grow to be independent, healthy adults.
The Day School Program at the Anderson Center is an intensive day program that integrates educational and therapeutic services. The Anderson Center provides Equine Therapy through a partnership with a local equine therapy stable. Horse-assisted therapy is available for children and teenagers with physical, mental, and emotional disabilities.
For adults: Inpatient acute services are provided for individuals, couples and families that need crisis stabilization. In our short-term intensive care setting, we offer: individual treatment plans; group therapy; recreational and leisure counseling; exercise; and individual, family and marital counseling. The intensive outpatient services are offered for those needing mental health and addictions services. Day and evening sessions (individual, group, lecture/film, or family) are offered and each treatment plan is personalized. Our outpatient therapy counselors are experienced in, but not limited to, counseling for issues related to marriage and family, sexual abuse, child custody, depression, anger management, battered wife syndrome, and adoption.
Marie's Hope, a living tribute to Sister Marie Bush, CSC, provides uninsured or under-insured women in Madison County the ability to get preventative women’s health screening tests: free mammogram, pap test, and or osteoporosis screening. For more information, call 765-646-8532.
Open Door Health Services – St. Vincent Anderson and Open Door Health Services of Muncie have partnered to open a new community health center dedicated to providing affordable, accessible quality health care. Located on St. Vincent Anderson campus at 2101 Jackson Street, suite 8, the Federally Qualified Health Center provides health care to patients of all ages, regardless of their income or insurance status. Services include routine health exams, preventive care, Medicaid and disability physicals, chronic disease management, prenatal care, comprehensive women’s health care (annual breast exams, mammogram referrals, pap smears), behavioral health and dental services. These services are provided directly or through referrals to healthcare partners. For an appointment, call 765-286-7000
RUAH – A Health Access Worker at St.Vincent Anderson Hospital is available at 765-608-2698 to help the uninsured or underinsured find a doctor, obtain medications free or at reduced cost, apply for health care coverage (Medicaid, Medicare Part D, Hoosier Healthwise, etc.), apply for public programs (Food Stamps, TANF, Social Security, WIC, Breast and Cervical Cancer Program, etc.), and connect with community resources and agencies.
St. Vincent Anderson offers a wide range of traditional and highly specialized rehabilitation therapy services through five different patient care settings: acute inpatient therapy, Bennett Rehabilitation Center at St. Vincent Anderson, two Carl D. Erskine Outpatient Rehabilitation Centers and rehabilitation services through St. Vincent Home Health - Anderson. Traditional physical therapy, occupational therapy and speech language therapy services are available to assist each patient in reaching their functional goals.
St. Vincent Anderson and the Erskine Rehabilitation Centers have specialized rehabilitation programs that offer specific assessment and treatment programs for those with more specialized needs. These include rehab therapy in the areas of: orthopedic/post joint surgery and sports medicine, spine, hand/upper extremities, foot problems, chronic pain, neuro rehabilitation, lymph edema management, prenatal or postnatal pain of the back or hip, pelvic floor pain or weakness, bladder or bowel control problems, post breast cancer pain, edema or tissue restrictions, cancer rehabilitation to treat weakness or pain, edema and tissue issues post chemotherapy or radiation therapy, aquatic rehab, dizziness, vertigo and loss of balance, and pediatric rehab.
The Balance Center in the Erskine Rehabilitation Center has therapists and audiologists specifically trained to assess and treat balance disorders (due to dizziness, vertigo, blurred vision, lightheadedness, unsteadiness during walking or a history of frequent falls). Using advanced testing equipment, called NeuroCom SMART EquiTest balance system, we distinguish which sensory system or systems may be deficient. The system is used to target specific deficits to improve safety and balance during daily activities and walking.
Balance disorders related to inner ear and eye muscle weakness can also be tested by our audiologist using VNG Testing. During this test, eye motion can be visualized and recorded while the patient completes various visual tasks and movements.
St. Vincent Anderson provides a full range of services for patients with respiratory problems. Services include pulmonary function studies, oxygen evaluations, pulmonary rehab, home therapy education, and Alph-1 testing. An Asthma Clinic is provided to help individuals manage this disease. For additional information or referral, call 765-646-8313.
COPD Clinic: This program is for individuals with shortness of breath and cough who would like to confirm if they have COPD. For additional information or referral, call 765-646-8313.
Pulmonary specialists at St. Vincent Anderson Surgery Pavilion are performing cutting-edge procedures that are helping patients with complicated breathing problems. St. Vincent Anderson provides bronchial thermoplasty, a minimally invasive procedure for severe persistent asthma. Bronchial thermoplasty has been shown to improve asthma control and symptoms that may affect quality of life, including decreased severe asthma attacks, reduced ER visits and hospitalization for respiratory symptoms and fewer days lost from work, school and other daily activities due to asthma. For information about physicians who perform bronchial thermoplasty, call 765-642-3301.
St. Vincent Anderson provides a full range of services for women of all ages.
When deciding on the right healthcare provider, it’s important to choose someone who understands your unique needs as a woman. St. Vincent Anderson offers a team of healthcare professionals in a variety of specialties, including OB/GYNs, midwives, and specialists in urogynecology and functional medicine. Whether you’re expecting a baby, have menstrual, bladder or bowel problems, or are experiencing symptoms due to hormonal imbalances, our team provides a powerhouse of answers for women’s health problems. Call us for assistance in finding the right person to meet your needs and schedule an appointment today. For information about providers or to schedule an appointment, call 765-683-3280 or email firstname.lastname@example.org.
Your baby’s life begins in the beautiful, family-centered Birthing Center at St. Vincent Anderson. The Birthing Center provides a family-centered atmosphere with comfortable private suites for labor, delivery and recovery and a Level II Nursery. The Birthing Center also offers free pregnancy tests (available 24/7). As soon as you find out you’re pregnant, call our Women’s Health Care Coordinator, who can answer questions, arrange a tour and provide information about other resources: 765-646-8288.
The Women’s Center offers the latest digital mammography technology to offer a faster exam to detect breast disease. Results of diagnostic procedures are available before the patient leaves the center. Our digital images are processed through our CAD (computer aided detection) system prior to being read by our radiologists. The technology acts as a second highly skilled radiologist, making a billion calculations for each image and marking any areas that may warrant a second look. The Women’s Center also offers osteoporosis screening, breast ultrasound and the area’s only breast MRI.
The Women’s Center at St. Vincent Anderson was the first Madison County facility to achieve accreditation by the American College of Radiology for mammography services. Full field digital mammography is the most advanced form of breast diagnosis and provides the clearest images. Breast self-exam instruction also is available.
Women who need breast cancer treatment can rest assured in the experienced care of St. Vincent Anderson Cancer Center. The Cancer Center was one of the first in the nation to offer a five day treatment for breast cancer. A breast care navigator serves as an advocate for patients who are diagnosed with breast cancer. The Silhouettes Boutique at the Center for Wellness Medicine provides private fittings of mastectomy supplies, bra solutions and compression garments. Ask your physician if you are at risk for breast disease.
Appointments for free breast exams may be made by calling 646-8247.
The Anderson Center is the source for stress management, depression therapy, post-partum depression help, and other mental health counseling, all available in a variety of ways to meet the client’s needs.
Rehabilitation Services offers a women’s therapy program for rehabilitation of incontinence, and therapy for other women’s issues.
St. Vincent Home Medical provides a variety of health care products for women: mastectomy supplies, stockings, breastfeeding pumps and other supplies, aids for lymph edema, etc. are dedicated to meeting a woman’s individual needs.
Free Women’s Health Line: If you have questions about a women’s health issue, you can call anytime 24/7 and talk to a nurse at 765-642-4HER (4437).
Urogynecology is a specialty medical practice that combines gynecology and urology Our board-certified physician in Female Pelvic Medicine and Reconstructive Surgery and nurse practitioner specializes in helping women with pelvic floor issues, such as uterine prolapse, interstitial cystitis, bladder and bowel incontinence, uterine and ovarian issues, and sexual dysfunction. They He also addresses the transition years around menopause and works closely with the Center for Wellness Medicine, located on the campus of Anderson Hospital. This specialist team is doing innovative surgical procedures, such as laparoscopic hysterectomy for uterine problems and InterStim for urinary incontinence. For more information call 765-646-8569.
The Center for Wellness Medicine also offers well woman visits, including pap testing, screenings, and breast exams. The Restore Wellness Shoppe is a health retail store offering supplements, vitamins, proteins, bariatric supplies, probiotics and personal lubricants. Educational materials and support are provided to promote holistic balance. For more information or an appointment, call the Center for Wellness Medicine at 646-8247.
St. John’s Children’s Clinic– free health care services for children through age 18 for Madison County families who meet eligibility guidelines. Medicaid and commercial health payer insurance accepted. Open M-F, 8:30 am- 4pm, call for an appointment 765-646-8299. Located at 15 W. 19th St. Anderson, IN 46016
Conveniently located in the Erskine Medical Office Building, the Digestive Diseases Center is dedicated to outpatient diagnostic and therapeutic endoscopy of the upper and lower digestive tracts. The latest high definition technology in endoscopes allows board certified gastroenterologists to view, diagnose and treat digestive tract disorders without open surgery. The center also conducts motility and pH studies. For further information, call 765-646-8244.
Med One Urgent Care Center provides a convenient location for treatment of illnesses and injuries, physical examinations, and laboratory and radiology services without an appointment. Open Monday through Friday, 8 am to 9 pm, and Saturday and Sunday from 9 am to 6 pm.
Multiple Sclerosis (MS) Clinic at St.Vincent Anderson provides many levels of MS specific education personalized for your needs. The MS Clinic staff includes a registered nurse certified for all stages of MS. Services include: injections and infusions, as well as education about MS, symptom management and medication/injections. We also provide screenings and referrals for other services: physical, occupational and speech therapy; continence rehabilitation; sleep disorders; nutrition counseling; diabetes; and lung volume capacity. For more information call 765-646-8423.
The Neuro-Diagnostic Center services on the St.Vincent Anderson campus are in Holy Cross Medical Arts Building, Suite 12. The Neuro-Diagnostic Center’s services apply to diseases and conditions affecting the brain and central nervous system. Our Neurologists and Neuro-Diagnostic Technicians utilize state-of-the-art technology to test the electrical functions of the brain, spinal cord and the nerves in the limbs and muscles. This is done to help in the diagnosis of a wide range of conditions affecting these parts of the body, as well as helping patients achieve higher levels of functioning. To improve diagnosis and aid in a comprehensive care plan, this group utilizes a variety of advanced diagnostic tools, such as Electroencephalograph (EEG); Visual Evoked Potentials (VEP); Auditory Evoked Potentials (AEP); Somato-Sensory Evoked potentials for the upper and lower extremities (SSEP); 24-hour video EEG for the Episode Monitoring Unit(EMU); and Intra-Operative EEG / EP monitoring. To learn more call 765-608-2645.
Occupational Medicine and Wellness St.Vincent Anderson, St.Vincent Mercy in Elwood, and St. Vincent Randolph in Winchester, collaborate to work with area businesses to improve employee health, contain worker’s compensation costs, facilitate faster recovery for sick and injured employees, and reduce paperwork. Ask about a customized health program that can benefit the overall performance and effectiveness of your company. We provide a comprehensive list of services, including on-site clinics, educational programs, wellness initiatives, screenings, employee physicals, evaluation of worksite facilities to prevent injury, and many other solutions for your company. For information, call 765-648-3820.
Palliative Care is a program designed to help individuals deal with the symptoms of any painful or chronic illness and to improve their quality of life. Palliative care does not replace primary treatment. The Palliative Care team works with the patient’s primary care physician to complement the treatment a patient is receiving. Palliative care can help those who suffer from any serious illness, such as cancer, heart disease, lung disease, kidney failure, diabetes and AIDS. Through this specialized focused treatment, our team helps patients find relief from distressing symptoms including pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, problems with sleep, and many other symptoms. The team helps patients deal with the side effects of medical treatment; provide emotional support for patients and family; improve communication with healthcare providers; and facilitate open discussion about treatment choices. Palliative care is available at any time during an illness. For more information, call 765-683-3149.
The Center for Spiritual Care has trained and certified chaplains of various denominations who provide spiritual and emotional support to patients and loved ones during the healing process and end of life, contact ministers and faith groups, and offer information and assistance related to advanced directives (healthcare representatives, living wills, and life-prolonging documents). Eucharistic ministry is available to Roman Catholic patients and a priest on call may be contacted to request the anointing of the sick sacrament. For information call the Center for Spiritual Care between 8 am- 4:30 pm 765-646-8182 or after hours, call 765-649-2511.
St.Vincent Anderson in partnership with St.Vincent Indianapolis is also the site for the Clinical Pastoral Education program and is open to pastors, seminary students and lay persons interested in working in health ministries.
The Sleep Center, located within St. Vincent Anderson, is accredited by the American Academy of Sleep Medicine. The Sleep Center offers polysomnograms, CPAP/BiPAP/oxygen titrations, MWT or MSLT’s to evaluate sleep related disorders or to measure the level of daytime sleepiness. The Sleep Center also offers outpatient overnight oximeter evaluations and home sleep testing for diagnosis of sleep apnea. The Sleep Center provides appointments in their “Sleep Clinic” to discuss sleep related issues with a Board Certified Sleep Doctor. Examples include: fatigue, depression due to chronic tiredness, morning headaches, restless sleep, being awakened by shortness of breath, snoring, excessive daytime sleepiness, trouble concentrating and work problems due to sleepiness. For further information, call 765-683-3156. To schedule an appointment, call 765-646-8284.
Vascular services at St.Vincent Anderson provides vascular services to diagnose and treat diseases of the arteries and veins. Leg pain and difficulty walking in adults over the age of 50 may be due peripheral arterial disease (PAD). We evaluate PAD and treat PAD as well as related diseases: carotid artery stenosis that may result in TIA, CVA or Amaurosis Fugar; deep vein thrombosis; varicose veins; venous stasis ulcers; rental artery stenosis; mesenteric ischemia; and abdominal aortic aneurysms requiring repair using the endovascular stent graft or standard surgical approach. The board-certified vascular surgeons performing vascular services in Anderson are the same ones practicing at St. Vincent facilities in Indianapolis. They are highly experienced at interventional vascular procedures using minimally invasive techniques. For more information call 765-646-8538.
Nationally certified wound care specialty nurses evaluate and treat any wound or skin issue with a physician’s order. They specialize in the treatment and healing of non-healing or infected wounds, which may include: pressure ulcers, stasis ulcers, diabetic ulcers, burns, non-healing post-surgical incisions, and lower leg edema with wounds. Certified wound care specialists are up to date with the latest techniques and wound care products for safe and effective wound management.
The wound care nurses also specialize in ostomy pre-op marketing, post-op patient and family education, and lifelong ostomy trouble shooting. For further information, call 765-646-8663.
Before you arrive, talk to your doctor about what you may or may not eat before coming to the hospital.
Also, discuss which medications you should or should not take before your test or procedure.
Before your procedure, you will be asked to sign a form indicating that you have followed your physician’s instructions. If you are the legal guardian for a minor child, you will be asked to sign the form for a patient under the age of 18.
St. Vincent personnel wear ID badges that are white with black lettering and include the St. Vincent doves symbol, a photo of the employee, and the person's title and/or department. All of our associates have one goal in mind: to care for you, our patient, to bring about your recovery as thoroughly and as quickly as possible.
Our associates are highly trained and directed by the philosophy of the Daughters of Charity of St. Vincent de Paul, which calls upon them to protect and promote the dignity and rights of each person as they participate in the healing ministry of Christ.
Our physicians are members of the St. Vincent medical staff. Physicians consult with the nursing staff and possibly other medical personnel and are ultimately responsible for your medical care. If your doctor is in private practice, his/her services provided to you while in the hospital will be billed separately.
Our St. Vincent nursing staff are at the center of your health care team and are committed to providing you with exceptional nursing care, 24 hours a day, seven days a week. Your nurses carry out your physician's orders for medical treatment and respond to your needs.
Use the nurse call system in your room to contact the nurses' station. Please feel free to ask your nurse if you have questions about your care at St. Vincent. A representative from hospital administration is also available upon request 24 hours a day by calling the hospital operator (0) from the phone in your room.
St. Vincent plays an important role in educating physicians and specialists. As a teaching medical center, care may be given to you by resident chaplains, physicians, and medical or nursing students during your stay. St. Vincent provides advanced experience for graduate physicians who are pursuing specialty training.
Professionals in training are called residents and are always under supervision. A doctor may also be called an “intern” or “house physician.” Residents may participate in your care under the supervision of your own physician, who is the “attending physician.” The availability and thoughtful contributions of house physicians are considered a vital part of high-quality patient care.
Along with nurses and physicians, your medical care rests in the hands of numerous health care specialists. These include technologists in radiology and other departments, medical technologists in the laboratory, physical and occupational therapists, pharmacists, dietitians, chaplains, social workers, and many others who are available upon your request.
Numerous associates who are vital to the operation of St. Vincent Anderson Hospital, provide support to the doctors and nurses. These include administrators, unit managers, clerical workers, food and nutrition services personnel, housekeepers, maintenance workers, security officers, and others. Together, they support your caregivers and help make your stay at St. Vincent as pleasant as possible.
Over 1,000 volunteers regularly give their time at St. Vincent facilities, providing many services to enhance patient comfort. Volunteers deliver mail and flowers, work in the gift shop, provide assistance to patients and their families, and perform many other duties in nearly every hospital department. These volunteers in red shirts or jackets give an important gift to St. Vincent patients and visitors—their compassion, time, and service.
If you have concerns regarding the care you receive from any member of our care team or other concerns about your hospital stay, please contact one of the following associates:
St. Vincent recognizes outstanding job performance, conscientious service, cooperation with fellow associates, and adherence to the St. Vincent philosophy, mission, and values. Nomination forms for Service Excellence awards are available through your nurse.
Our case management social workers are here to help you or your loved ones find the services that may be needed after leaving the hospital. They will listen to your concerns and help create a plan to meet immediate and long-term needs.
They can help with referrals to such services as:
If you were ever to become terminally ill or no longer able to communicate, it would be important for your family to know what kind and how much medical care you would want.
A way to make these decisions known to your physician is through a document called an advance directive. This document states your choices for health care or appoints someone to make those choices for you if you are unable to do so.
The following types of advance directives can be prepared at St. Vincent Anderson Hospital by calling the Center for Spiritual Care department for assistance at 765-646-8182.
Durable power of attorney is another option for an advance directive allowed under Indiana law. This document identifies the person you wish to make health care decisions for you. Unlike the health care representative, who may only make health care decisions, the person to whom you have given power of attorney may also make personal and financial decisions for you. The decision-making power of this individual must be in writing and witnessed by a notary public.
The Patient Self-Determination Act requires hospitals and other health care organizations to inform patients about advance directives with written information at the time of admission. If the patient has executed such a document, the signed document will then become a part of the patient's medical file for that admission only.
If you have questions or concerns regarding advance directives, we encourage you to talk with your physician and loved ones. Even if you have been admitted to the hospital previously, we will need a current copy of your advance directive. Situations and wishes change, so the hospital cannot assume that advance directives are valid from one admission to another.
If you need additional information about how to execute an advance directive, please call the Center for Spiritual Care department for assistance at (765) 646-8182. After business hours, please ask your nurse to page the hospital chaplain.
Visiting hours are 11 a.m. to 8 p.m. on general nursing floors. After 9 p.m., all visitors must enter through the outpatient services registration area, located in the Emergency Center, and get a visitor identification tag.
Critical Care allows visiting anytime other than 5 to 9 a.m. and 5 to 7 p.m. daily.
Who do visitors contact if they have special needs and concerns?
Have the hospital operator page the Administrative Director. The Administrative Director coordinates patient care activities throughout the day.
Can visitors bring their own coffee maker or slow cookers to use while they are here?
Safety and fire regulations prohibit the hospital from allowing personal electronic equipment, such as coffee makers and crock pots.
The Victoria Guild Gift Shop is open Monday through Friday, 9 a.m. to 8 p.m.; Saturday, noon to 4 p.m.; and Sunday, 1 to 5 p.m. It has fresh flowers, silk floral arrangements, snacks, beverages and small gifts, such as greeting cards, jewelry and figurines. For more information, call 646-8280.
The cafeteria is located on the ground floor, or basement, at the east end of the north wing of the hospital.
Breakfast is served from 6:30 to 10 a.m.
Lunch is served from 11 a.m. to 1 p.m.
Dinner is served from 5 to 7 p.m.
A soup/salad/deli bar is available from 11 a.m. to 7 p.m.
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The hospital provides language access services, including interpreter services, at no cost to our patients/clients.
St. Vincent Anderson provides free wireless Internet service for patients and guests with laptop computers, tablets or other devices with a wireless network interface card.
The hospital has a desktop computer in each of the patient floor lounges for patients and their guests to use. The computers are programmed to make it easy for individuals to check e-mails and to access health information while away from home.