New Hospital will be located in Castleton area
St. Vincent will open its first Neighborhood Hospital in Marion County on April 23 at 9 a.m. This will be the fourth St. Vincent Neighborhood Hospital to open, which will be located at 8602 Allisonville Road, Indianapolis, near Castleton Square Mall. The hospital will specialize in 24/7 emergency services and inpatient care. The 17,000 square foot facility will include seven emergency beds, eight inpatient beds, imaging, pharmacy and lab services.
The opening of neighborhood hospitals is part of St. Vincent’s strategy to provide high quality care to patients that provides shorter wait times and is closer to their homes. Patients being treated at St. Vincent’s neighborhood hospital can expect to be seen with little to no wait time. These hospitals have the capabilities to treat acute injuries or illnesses that require emergency care as well as inpatient services. In addition, patients will receive the same compassionate and personalized care they’ve come to know from St. Vincent Neighborhood hospital board certified physicians and registered nurses.
"Feedback from patients has been positive. They’ve especially enjoyed the convenience of being seen quickly, which allows them to get back to their daily lives, “said Dr. Richard Fogel, Chief Clinical Officer, St. Vincent. “Since these hospitals are new to our market, we plan to continue educating the public to help ensure they receive the right care, in the right place, at the right time.”
The first three St. Vincent Neighborhood Hospitals in Noblesville, Avon and Plainfield are collectively running a median wait time of nine minutes to be seen by a physician. These low wait times and focus on providing patients with an exceptional hospital experience are resulting in a 4.8 patient satisfaction score out of 5 stars. In addition, St. Vincent Neighborhood Hospitals recently receive an Award of Distinction for Excellent Performance in Patient Experience for emergency departments by national healthcare market research company Professional Research Consultants, Inc. (PRC).
The Award of Distinction is a designation based on the percentage of patients who rate the care setting as “Excellent” for the ‘Overall Quality of Care’ question in patient surveys. This award is given to those facilities at or above the 99th percentile, meaning St. Vincent Neighborhood Hospital received the highest score possible. Based on the information gathered by PRC, St. Vincent Neighborhood Hospital is ranked as one of only four Emergency Departments in the nation to receive this distinction for overall quality of care.
Plans are underway to open more Neighborhood Hospitals in Greenwood and Brownsburg within the next few months. For more information visit www.stvincentneighborhoodhospital.org.
About St. Vincent
In Indiana, Ascension's St. Vincent operates 19 hospitals in addition to a comprehensive network of affiliated joint ventures, medical practices and clinics serving central and southern Indiana and employs more than 15,000 associates. Across the state, St. Vincent provided more than $268 million in community benefit and care of persons living in poverty in fiscal year 2017. Serving Indiana for 145 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world's largest Catholic health system, operating 2,500 sites of care - including 141 hospitals and more than 30 senior living facilities - in 22 states and the District of Columbia. Visit www.stvincent.org