St. Vincent Neighborhood Hospitals adding 24/7 urgent care services

St. Vincent Neighborhood Hospitals adding 24/7 urgent care services

St. Vincent Neighborhood Hospitals adding 24/7 urgent care services

By: St. Vincent

June 06, 2019 |

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NEWS RELEASE

St. Vincent Neighborhood Hospitals adding 24/7 urgent care services

INDIANAPOLIS – Nearly two years after introducing its St. Vincent Neighborhood Hospital locations offering individuals and families 24/7 emergency care close to home with little to no wait, St. Vincent is expanding the capabilities of these full-service hospitals to offer Hoosiers 24/7 urgent care services, beginning Monday, June 3.

This expansion of services to offer 24/7 emergency care and 24/7 urgent care services at each of the St. Vincent Neighborhood Hospital locations throughout Central Indiana, means Hoosiers and their families will now have convenient, around-the-clock access to care. This ‘one-stop shop’ approach is designed to help consumers avoid confusion when deciding whether to seek treatment in an emergency room or an urgent care facility. The St. Vincent Neighborhood Hospital locations will also offer patients a price advantage when a visit qualifies as urgent care versus emergency care.

“Our goal is to make care more accessible for people who need it, when they need it, while making healthcare decisions easier for individuals and their families,” said St. Vincent Chief Clinical Officer Dr. Richard Fogel. “With this expansion of services, people in the Indianapolis area will have 24/7 access to emergency care and urgent care services close to home, with faster times from door to doctor.”

  • With 24/7 ER capabilities, the St. Vincent Neighborhood Hospital locations will continue to treat a wide range of medical issues including bites, broken bones, chest pain, deep cuts, head injuries, heart attacks, heavy bleeding, fainting, seizures, serious allergic reactions, severe abdominal pain, shortness of breath, stings, strokes, etc.
  • Now, with the addition of 24/7 urgent care services, individuals and their families can visit any of the St. Vincent Neighborhood Hospital locations for less-serious health conditions, including bronchitis, ear infections, flu, headaches, minor cuts, sports injuries, sprains, strains, sinus congestion, urinary tract infections, and more.

“We are continuously exploring ways to make healthcare more accessible,” said St. Vincent Indiana Chief Executive Officer Jonathan Nalli. “Through our St. Vincent Neighborhood Hospital locations, we will continue to grow services that adapt to the needs of patients and their families with experiences that exceed expectations.”

Since July 2017, St. Vincent has opened five St. Vincent Neighborhood Hospital locations with plans to open three more locations in the coming months.

Locations now open:

  • Avon – 9613 E. US 36, Avon
  • Castleton – 8602 Allisonville Road, Indianapolis
  • Indianapolis South – 8451 S. Emerson Ave., Indianapolis
  • Noblesville South – 9460 E. 146th St., Noblesville
  • Plainfield – 2412 E. Main St., Plainfield

Locations coming soon:

  • Brownsburg
  • Greenwood
  • Noblesville West

FACTS ABOUT ST. VINCENT NEIGHBORHOOD HOSPITALS:

  • Convenient, full-service hospitals. St. Vincent Neighborhood Hospitals are compact, 17,000 square-foot hospitals offering 24/7 emergency and urgent care services. These full-service, 15-bed facilities are wholly owned by St. Vincent and staffed by St. Vincent providers and associates. The St. Vincent Neighborhood Hospital locations also offer in-house pharmacy, laboratory and imaging services (CT scan, X-ray and ultrasounds) along with on-call telemedicine services connecting patients with specialists at other St. Vincent Hospitals.
  • Fast times, high scores. Since opening, St. Vincent Neighborhood Hospitals have maintained an average door-to-doctor time of less than 10 minutes, an average door-to-discharge time of 115 minutes, and high patient satisfaction scores (89 percent of patients giving 5-star rating).  
  • Connected to a larger network. St. Vincent Neighborhood Hospitals are part of the Ascension network of care. Because of this connection, St. Vincent Neighborhood Hospitals have transfer agreements with partner hospitals and can provide patients with referrals to specialists, when needed.
  • In-network with major payers. St. Vincent Neighborhood Hospitals are in network with all major commercial payers, including Anthem.
  • Concierge services available. To ensure continuity of follow-up care, St. Vincent offers concierge services at each of its Neighborhood Hospital and Emergency Department locations.
  • Online scheduling available. St. Vincent Neighborhood Hospitals also offer online appointment scheduling and check-in at GetStVincentCare.com, allowing individuals and families flexibility to choose a time and location that suits their healthcare needs.

About St. Vincent

In Indiana, Ascension’s St. Vincent operates 24 hospitals in addition to a comprehensive network of affiliated joint ventures, medical practices and clinics serving central and southern Indiana and employs more than 15,000 associates. Across the state, St. Vincent provided more than $323 million in community benefit and care of persons living in poverty in fiscal year 2018. Serving Indiana for 145 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. As one of the leading non-profit and Catholic health systems in the U.S, Ascension operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia. Visit www.stvincent.org.

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