We want you to feel comfortable while you are staying
with us. Learn more about those who are available to help you during
Your Care Team
St. Vincent personnel wear ID badges that are white with black
lettering and include the St. Vincent doves symbol, a photo of the
employee, and the person's title and/or department. All of our
associates have one goal in mind: to care for you, our patient, to bring
about your recovery as thoroughly and as quickly as possible.
Our associates are highly trained and directed by the philosophy of
the Daughters of Charity of St. Vincent de Paul, which calls upon them to
protect and promote the dignity and rights of each person as they
participate in the healing ministry of Christ.
Our physicians are members of the St. Vincent medical staff.
Physicians consult with the nursing staff and possibly other medical
personnel and are ultimately responsible for your medical care. If your
doctor is in private practice, his/her services provided to you while in
the hospital will be billed separately.
Our St. Vincent nursing staff are at the center of your health care
team and are committed to providing you with exceptional nursing care,
24 hours a day, seven days a week. Your nurses carry out your
physician's orders for medical treatment and respond to your needs.
Use the nurse call system in your room to contact the nurses'
station. Please feel free to ask your nurse if you have questions about
your care at St. Vincent. A representative from hospital administration
is also available upon request 24 hours a day by calling the hospital
operator (0) from the phone in your room.
St. Vincent plays an important role in educating physicians and
specialists. As a teaching medical center, care may be given to you by
resident chaplains, physicians, and medical or nursing students during
your stay. St. Vincent provides advanced experience for graduate
physicians who are pursuing specialty training.
Professionals in training are called residents and are always under
supervision. A doctor may also be called an “intern” or “house
physician.” Residents may participate in your care under the supervision
of your own physician, who is the “attending physician.” The
availability and thoughtful contributions of house physicians are
considered a vital part of high-quality patient care.
Technologists and Other Experts
Along with nurses and physicians, your medical care rests in the
hands of numerous health care specialists. These include technologists
in radiology and other departments, medical technologists in the
laboratory, physical and occupational therapists, pharmacists,
dietitians, chaplains, social workers, and many others who are available
upon your request.
Numerous associates who are vital to the operation of St. Vincent
Carmel provide support to the doctors and nurses. These include
administrators, unit managers, clerical workers, food and nutrition
services personnel, housekeepers, maintenance workers, security
officers, and others. Together, they support your caregivers and help
make your stay at St. Vincent as pleasant as possible.
Over 1,000 volunteers regularly give their time at St. Vincent
facilities, providing many services to enhance patient comfort.
Volunteers deliver mail and flowers, work in the gift shop, provide
assistance to patients and their families, and perform many other duties
in nearly every hospital department. These volunteers in red shirts or
jackets give an important gift to St. Vincent patients and visitors—their
compassion, time, and service.
Concerns About Your Care
If you have concerns regarding the care you receive from any member
of our care team or other concerns about your hospital stay, please
contact one of the following associates:
- Unit/department director
- Practice facilitator
- Administrative representative
To reach the unit/department director or the practice facilitator,
please ask your nurse. To contact the administrative representative,
dial "0" for the operator.
Compliments for Staff
St. Vincent recognizes outstanding job performance, conscientious
service, cooperation with fellow associates, and adherence to the
St. Vincent philosophy, mission, and values. Nomination forms for Service
Excellence awards are available through your nurse.