At St. Vincent, we are committed to providing our patients and visitors with the best possible experience – what we call The St. Vincent Experience.
Whether you or a loved one are at St. Vincent for an outpatient procedure or inpatient stay, we want your visit to be as comfortable as possible.
This section of our site is dedicated to providing you with information about St. Vincent which may be of benefit to you during this time.
St. Vincent's Health Information Management (HIM) Department has trained professionals that manage your patient health information and medical record. They are committed to the timely and accurate collection of health information and its storage, retention, and disclosure. HIM professionals ensure your information is kept private, secure, and is in accordance with federal and state regulations.
Phone: 812.485.4211 | Fax: 812.485.7609 | Hours: Monday - Friday, 7 a.m. - 6 p.m.
Phone: 812.897.7140 | Fax: 812.897.7116 | Hours: Monday - Friday, 7 a.m. - 3:30 p.m.
You can download the “Authorization for Use of Disclosure of Protected Health Information” form (see .pdf form at right margin) or you may write a letter authorizing the Health Information Management Department to release a copy of your medical record. Both the authorization form/letter must state your name, date of birth, social security number, date of service, name of hospital where services were performed, the person/organization to receive the information, along with the address where the information is to be sent. The authorization form/letter must be signed and dated by the patient or the patient’s guardian/legal representative.
You can mail or fax the authorization form/letter to our central location at St. Vincent Evansville:
Health Information Management Department
3700 Washington Avenue
Evansville, Indiana 47750
Yes, there is a charge according to the number of pages reproduced and source of data, such as computer, microfiche or paper. If applicable, a retrieval and postage fee will be applied. Arrangements may be made for you to pick up your medical record copies by calling the Correspondence Department at 812.485.4211, or your copies can be mailed at your request.
You will need to submit a written authorization form/letter to have your medical record copies mailed or faxed to that provider free of charge. You will need to include the name, address and/or fax number of the healthcare provider. There is no charge for copies of your medical record for continuity of care.
Radiology Images, Telemetry Tapes or photos are not part of your medical record. You will need to contact the department that provided the service to receive a copy of that data. The Radiology Film Library phone number is 812.485.4598.
Your medical records do not contain Billing Statements, our Patient Financial Services Department can provide you with this information. Please refer to the Patient Financial Services page on our website to get an on-line summary of your account, submit billing questions, or make on-line payments.
Pending the location of the medical record (computer, microfiche or paper), you can expect a 5 – 7 day turnaround time for the request to be completed. There may be circumstances when the medical record will require immediate disclosure. If this is your situation, please call the HIM Department to discuss your needs 812.485.4211.
Only the patient may release his/her record(s). However, if you have Power of Attorney (POA), or you are the executor of the patient’s estate, you must submit your authorization form/letter along with a copy of the legal document, designating POA or executor rights.
The only information the HIM Department releases verbally is the patient’s date of admission and/or date of discharge.
Blood typing is not routinely performed. If blood typing was done, the HIM Department requires a signed authorization form/letter from the patient and a copy of the results will be sent to you. There will be a charge for the reproducing and mailing of this document.
You will need to request the birth certificate from the Vanderburgh County Health Department. You may reach them at 812.435.5681.
Medical Records are maintained according to Indiana Statute for various periods of time. You will be contacted if your medical record request cannot be fulfilled due to expiration of the retention period.
Yes, you are able to view your medical record:
Please note: Your medical records do not contain Billing statements. Our Patient Financial Services Department manages that information. You may submit billing questions or make on-line payments through the Pay Your Bill link on this website.
Thank you for choosing St. Vincent Medical Center for your inpatient medical care. Providing you with the best possible patient experience – the St. Vincent Experience - is the central focus of everything we do.
Our RN case managers and social workers are here to help you navigate through your hospital stay, including discharge planning, and can be a resource to you in identifying your options with your insurance company. Our business office staff will be happy to assist you in filing your insurance forms so your account will be credited in a timely manner.
For questions about an upcoming hospitalization, please call one of our Patient Advocates at (812) 485-8585.
A Hospitalist is a physician whose primary professional focus is the care of hospitalized patients. Their goal is to ensure your patient care experience is coordinated with your personal physician as seamlessly as possible following your hospitalization. All St. Vincent Hospitalists are board certified.
St. Vincent believes in providing the highest quality of care available for the patients of the Tri-State area. We want you to be as well informed as possible about how well St. Vincent performs when compared against the rest of the nation in national quality performance measures. Our goal is to consistently outperform the rest of the nation in as many quality indicators as possible.
It is important to make your future healthcare decisions known to your family, friends and healthcare providers. Advance Directives (AD), such as a Living Will or Appointment of Health Care Representative, are legal documents that state your desires should you lose the ability to make your own healthcare decisions. Patients wanting more information or assistance in preparing an Advance Directive may ask their nurse to contact a chaplain or dial 485-4150 on their room phone.
Recognizing the dignity and vulnerability of each person as a patient, St. Vincent Evansville Medical Center is a Catholic institution that operates under the mission of the Ethical and Religious Directives for Catholic Healthcare Services and has developed a list of patient rights and responsibilities.
To access a copy of your full medical record, please fill out our Medical Records Request Form and submit via mail, fax or in person. You may fax your request to (812) 485-7609. Normal business hours are Monday – Friday, 7:00 a.m. – 6:00 pm. For more information, please visit our Medical Records Request page. For further questions, please contact our Health Information Management Department at 812-485-4211.
Hearing/Speech Impaired - Patients or family members with special accessibility needs should contact their nurse. Patients who are deaf and/or speech impaired may request a TTY (Teletypewriter phone). Arrangements can also be made to accommodate patients in need of mobility assistance. An electric tram is available for transportation to first floor locations.
Language Interpretation Services - Language Services are available for those who do not speak English. Medically certified language interpreters and over the phone interpreter services are available.
You, or another responsible party, will be asked to sign a general consent form giving St. Vincent permission to treat your illness or injury. In some cases, you may be asked to sign additional consent forms for treatments and procedures ordered by your physician. A parent or guardian must sign forms for patients under 18 (unless he or she is an emancipated minor).
Thank you for choosing St. Vincent as your provider of medical services.
Access through our Patient Portals you have 24/7 online access to your physician office or hospital medical records. Having this electronic access through your personal, secured email will allow you as the patient the ability to review your medical record.
This access provides you with information, including but not limited to, medical procedures completed, medical history, medications taken, allergies, existing or developing medical conditions, etc.
You can also download your confidential medical record to your own private computer for your personal records, as well as electronically share your record with another medical professional of your choice if there is a need.
At St. Vincent Health, we are here to assist you in understanding your bill or the cost of an upcoming procedure or hospital stay. Please see below for helpful information which may be of assistance to you.
St. Vincent is pleased to offer secure online bill payment for St. Vincent Medical Group physician offices and St. Vincent Medical Center. For questions concerning payment of your St. Vincent Warrick Hospital or St. Vincent Urgent Care/Convenient Care bill, please see billing questions section below.
*Please note that due to a vendor service transition online bill payment for hospital bills must be differentiated by statement date. Please click the appropriate link displayed based on the statement date in the lower right-hand corner of your statement.
For questions regarding your bill or assistance filing insurance forms, please contact St. Vincent Business Office at 812-485-4393.
For questions concerning the cost of your upcoming hospitalization or procedure, please contact our Preservice Center at 812-485-8585 and be ready to provide the following information:
If you were a patient at St. Vincent Warrick Hospital, please contact St. Vincent Warrick Business Office at 812-897-4800 for bill payment options.
For questions regarding your St. Vincent Medical Group physician office bill, please contact 800-566-5050.
For questions regarding your account and/or statement for dates of service after 9/20/2016, please contact Pollux for the Convenient Care/Urgent Care Departments at 812-471-1591, Monday - Friday, 8:00 a.m. - 4:00 p.m.
For dates of service prior to 9/20/16, please call 812-485-6940, Monday - Friday, 9:00 a.m. - 1:00 p.m.
As of November 1, 2015, individuals, families, and small businesses are able to shop for insurance plans through the Health Insurance Marketplace. Through this Marketplace, they are able to:
We know this is a big change, and it can be confusing for many people. St. Vincent is here to help. Please review the resources below for more information. If you have additional questions, contact us at Lindsey.Johnson@stmarys.org. You may also reach us by phone at 812.485.5864.
Most will be eligible to purchase private health coverage through the Health Insurance Marketplace as long as they:
No. If you are eligible for employer-sponsored health coverage, you will not be affected. Whether you qualify for the Marketplace will depend on what kind of coverage your employer offers. If your job-based coverage is considered “affordable” and meets minimum value, you won't be able to get lower costs on premiums or out-of-pocket costs in the Marketplace. This is true no matter what your income and family size are. Employer coverage is considered affordable if the employee’s share of the annual premium for self-only coverage is no greater than 9.5% of annual household income.
Medicare isn't part of the Health Insurance Marketplace, so you don't need to do anything. You will not lose your Medicare coverage, and your benefits won't change. More info regarding Medicare...
Based on your income and family size, you may qualify for financial assistance. Individuals making up to $45,960 or a family of 4 making up to $94,200 may qualify for help paying their monthly premiums when they purchase health insurance through the Marketplace. Additionally, individuals making up to $28,725 or a family of 4 making up to $58,875 may qualify for additional assistance to help lower the amount they pay for out-of-pocket costs like deductibles, coinsurance, and copayments.
In accordance with our Mission and Values, St. Vincent is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. St. Vincent offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial assistance policies reflect Vincent dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations. Help is available by contacting 812.485.4393 or 800.572.1619 (press option 2), emailing firstname.lastname@example.org or in person at any of our facilities. You can download our Financial Assistance Form to apply for financial assistance and submit it to our financial counselor.
Language Services are available for those who do not speak English. Medically certified language interpreters and over the phone interpreter services are available. The following documents have been translated into Spanish to enhance the experience of our patients at St. Vincent.
|Document Number||Document Title|
|unassigned||Appointment of Healthcare Representative|
|6086-44||Authorization to Release Information|
|8700-26||Authorization to Release Protected Health Information|
|6086-61||Baby Discharge Teaching Checklist|
|unassigned||Call Center Resource Page|
|8755-25||Catheter Associated Bloodstream Infection|
|8755-23||Catheter Associated Urinary Tract Infection|
|6086-124||Circumcision Procedure Consent Form|
|8560-26||Content Admission - St. Vincent Evansville|
|SMWH-69||Content Admission - St. Vincent Warrick|
|8720-175||Consent for HIV Antibody Test|
|8720-167||Consent to Operation Procedure|
|Surgicare-24||Consent for Surgery|
|8720-204||Consent to Transfusion of Blood|
|unassigned||Dental Care Packet|
|7170-231||Enoxaparin Teaching Guide|
|8676-15||Financial Evaluation and Letter|
|unassigned||Health Care Representative Appointment|
|unassigned||Home Exercise Program Cover|
|7238-18||Immunization Consent Form|
|unassigned||Living Will Declaration|
|unassigned||Medical Summary List Form|
|unassigned||Medication Tracking Form|
|unassigned||Mobile Dental Sign Up Packet
|unassigned||Notice of Privacy Practices|
|7010-139||Patient Agreement for the Administration of Nitrous Oxide|
|7992-87||Patient Registration Form, Physician Network|
|8795-03||Patient Rights and Responsibilities Brochure|
|unassigned||Patient Rights and Responsibilities Poster|
|8125-05||Post Chemotherapy Home Instructions|
|6086-111||Post Delivery Care|
|6086-121||Release of Responsibility for Around the Clock Visitation|
|Video||Sleep Apnea Video|
|8750-34||Speak Up Brochure|
|unassigned||Speech Oral Motor Exercise|
|8755-16||Surgical Site Infections|
|unassigned||Surgicare Dental Form|
|7200-192||Total Hip Exercise Program|
|7200-191||Total Knee Exercise Program|
|8755-13||Ventilator - Associated Pneumonia|
|7170-230||Warfarin Teaching Guide|
|7305-03||Well Being (Level of Distress) Screening|
Approximately 9 million veterans enrolled with the VA received a Veterans Choice Card under the newly enacted Veterans Access, Choice and Accountability Act. However any veteran is covered if he or she meets the eligibility requirements. If you face wait times in excess of 30 days or need to travel farther than 40 miles from your home, you could receive care at a healthcare facility outside of the VA.
St. Vincent Evansville can provide primary care, inpatient care, outpatient specialty care and mental health services to veterans who receive preauthorization. Long-term care and emergency care is not currently covered under the Veterans Choice Program. The VA has other options for veterans requiring emergency care.
If you are a veteran, the VA has provided these instructions for accessing the Veterans Choice Program:
As a Veteran, when you call you will:
They will then:
If you’d like to talk to someone, call the VA at 1.866.606.8198. Find out more on how you can access the Veterans Choice Program or learn more at www.ascension.org/veterans.
At St. Vincent the Patient and Family Advisory Council (PFAC) partners patients and families with members of our administration and healthcare team to provide guidance on how to improve patient and family experiences. As part of this PFAC process, patients and families serve on a council to ensures that the consumer's point of view, perspective and experience are not only heard, but also integrated into the service and quality improvements to ensure high-quality, customer-centered care. Through their perspectives, we ask for input on issues that impact care, ensuring that the next patient of family members experience is better and ultimately the best.
The Patient and Family Advisory Council (PFAC) at St. Vincent plays an important role in the hospital's decision-making process. By incorporating the thoughts, perspectives and opinions of families into our decisions, we are able to enhance our ability to provide truly family-centered care.
Patients and family members of St. Vincent are welcome to volunteer for the council. Council members come from a range of backgrounds, from patients and families with extensive experience at St. Vincent to family members who have had recent experience with the hospital. Members serve between one to two terms and are recruited from a pool of applicants.
We believe that the best way to care for our patients is to listen and make patients and their families' part of the healthcare team. Families and patients can help our professionals improve the way we provide care for our patients.
At. St. Vincent the Patient and Family Advisory Council (PFAC) partners patients and families with members of our administration and healthcare team to provide guidance on how to improve patient and family experiences. As part of this PFAC process, patients and families serve of a council to ensure that the customer's point of view, perspective, and experience are not only heard but also integrated into the service and quality improvements to achieve high-quality, customer-centered care. Through their perspectives, we ask for input on issues that impact care, ensuring that the next patient and family members' experience is better and ultimately the best.
It's a process. We try things, see how they work and adjust as necessary. We also ask for feedback from our council members as well as from staff who seek the council's feedback. The information we receive helps us refine and improve.
A typical meeting starts with one facilitator (patient coordinator on staff) who welcomes the members, and then a (pre-selected) member shares a brief story about themselves and explains why they are on the council ("Why I Am Here"). We typically work on two to three topics per meeting depending on the breadth and depth of the topics. A staff person or team will attend the meeting, give a brief background, then ask specific questions to the council. They listen while the council breaks down into small groups to brainstorm answers. Everyone reports back their ideas. The end of the meeting is dedicated to reports such as updates on previous topics and hospital news.
Council members attend meetings regularly and provide feedback not only from their personal experience but for all families from all backgrounds and levels of exposure to the hospital.
Yes. We provide snacks and beverages to our council members.
The hospital has staff members who chair the PFAC with an additional chair from a patient or family member. They plan the agendas, facilitate discussions and follow up after the meetings.
The chairpersons facilitate the meetings and prep all staff who consults the council for feedback. We encourage two-way discussion between the staff and the council. We help the staff formulate questions that the council can address during the meetings so that the staff members can walk away with helpful information. We focus on solutions; not just issues. Facilitators often formulate agendas at the last minute. Agendas consist of topics that facilitators bring to the council and topics for staff to bring to the facilitators.
It's very important to us that the council be comprised of mostly patients and families; however, since family-centered care entails partnering with healthcare providers, we have strategically selected staff to join the council as well. They provide essential information about how the hospital works as we brainstorm solutions to problems. They bring discussion topics to the group as well.
We ask our staff to come to meetings with questions for council members, not presentations. The goal is to facilitate a two-way discussion. Staff members may bring a few slides with essential background information and their questions. Sometimes the facilitators will lead the discussion themselves.
We respond to the topics brought to us by staff, we ask our family advisors what issues they want to focus on and we try to build bridges to facilitate change. Sometimes changes take a long time to implement, but we try to focus on everything that is especially important to patients and families. This opportunity is a path to help improve the care provided in our community and impact change at St. Vincent.
For your assistance, below is information about St. Vincent Medical Center which may be of benefit to you during your inpatient stay or visit. This information is also available on the televisions and Guest Services Guide located in all our patient rooms. Thank you for choosing St. Vincent Medical Center for your care.
We consider visitors honored guests, second only to you, the patient. We have a very liberal patient-centered visiting policy. However, please balance your need for rest with your desire to visit with your guests. We request that all visitors speak quietly and avoid unnecessary noise. Patients who wish to have visitors under the age of 12 are asked to please check with their nurse. Persons with a cold, sore throat or any other communicable illness should not visit.
For the security of our patients and staff, the main hospital doors are locked between 10:00 p.m. and 4:30 a.m. When entering for visitation during these hours, visitors should enter through the Emergency Department doors and sign in with our Security staff. Please do not utilize the Emergency Room parking area unless you are an emergency patient needing access for immediate assistance by our emergency staff.
As part of our personalized care, we are pleased to offer discounted hotel accommodations in the event overnight accommodations become necessary. These establishments have been personally visited by our staff to ensure standards of service, cleanliness, hotel staff friendliness and location. Rates offered by these hotels are discounted to St. Vincent patients, family and friends.
St. Vincent is proud to provide our patients, families, associates and physicians the experience of God's compassion, love and healing presence through our chaplains and Pastoral Care Services. Should you need a chaplain, please ask your nurse to contact one for you.
All are welcome to St. Vincent Queen Chapel for prayer and reflection. Always check with a nurse before leaving your unit. Masses are televised from our Chapel on Channel 80.
Mass Schedule: Sunday, 9:30 a.m.; Weekdays, 11:30 a.m.; Saturday, No Mass
Holy Communion is offered daily to Catholic patients. Non-Catholic patients may request communion by dialing 485.4150 on their room phone. Other sacraments are available, such as Reconciliation or Anointing. Patients may ask their nurse to contact a chaplain to receive these.
Hours: Daily, 6:30 a.m. – 1:00 a.m., Closed 10 a.m. - 11 a.m.
Limited after hours service: 2:00 p.m. - 4:30 p.m., 7:00 p.m. – 1:00 a.m.
St. Vincent Garden Cafe' is located on the second floor of the hospital and can be accessed from the elevators off the main lobby. The café features the following:
St. Vincent Medical Center offers “room service” for patient meals. These may be ordered between 6:30 a.m. and 6:30 p.m. by calling 485.6368. Visitor meal trays may also be ordered for $6.00 in the cafeteria. Visitors will receive a numbered meal ticket when ordering and on returning to the patient’s room should call 485.6368 to place their order. This tray will be delivered to the patient’s room. For more information on patient/visitor meal trays, please see St. Vincent Guest Services Guide.
The St. Vincent Auxiliary Gift Shoppe is just inside the main lobby of St. Vincent Medical Center. It offers a wide assortment of items including cards, personal hygiene products, magazines, candy, flowers and balloons. Gift wrapping is available. (Gift Shoppe hours are Monday - Friday, 8:00 a.m. - 6:00 p.m., Saturday, 9 a.m. - 3 p.m. and Sunday, 10:00 a.m. – 2:00 p.m.)
You may place your order by calling 812.485.4269.
Callers may contact you directly by dialing the number posted in your room or by contacting the operator.
Newspaper vending machines are located in the Gift Shoppe, Café, outside of the main entrance, at the entrance of the Hospital for Women and Children and the entrance of the Rehabilitation Institute.
Mail and Flower Delivery
Mail and flowers sent to patients are delivered by St. Vincent volunteers. Outgoing mail can be given to a nurse or a St. Vincent volunteer. For your convenience, there is a US Postal Service mailbox located just outside the Medical Center entrance that faces Washington Avenue. Any mail received by St. Vincent after your discharge will be forwarded to your home address.
The Herman A. Baker Memorial Library, located on the lower level of St. Vincent Medical Center, is a valuable resource for up-to-date medical information. Some patients and their families use the journals and periodicals to better understand an illness or injury. Informative medical databases are available through the internet. Library hours are 8:30 a.m. - 4:00 p.m. Monday through Friday.
Please do not bring valuables such as jewelry or cash with you to the hospital. Appropriate cases for dentures, eyeglasses and contact lenses should be brought with you. If you should lose something valuable, report it to the staff and they will help you recover the item. However, in the event the item is not recovered, the hospital will be unable to accept responsibility for the lost item. St. Vincent Lost and Found is located in the Security Office in the Emergency Room hallway.
ATMs are located on the second floor, just outside the Garden Café and in the lobby of Medical Office Building West.
Monday, Wednesday and Thursday - 9:00 a.m. - 6:00 p.m.
Tuesday and Friday - 7:00 a.m. - 6:00 p.m.
Saturdays - 9:00 a.m.-1:00 p.m.
Closed Sundays and Holidays
Prescriptions for you and your visitors can be filled at St. Vincent Apothecary, a retail pharmacy, which is located on St. Vincent campus on the first floor of St. Vincent Medical Office Building East. Counseling services regarding any new medications are available over the phone. The Apothecary accepts most major prescription benefit plans and can fill your prescriptions for the same co-pay or deductible amount that you regularly pay. The Apothecary also has a $5.00 generic drug list that allows you to fill a 30-day supply of over 200 medications at commonly prescribed doses for only $5.00. Please check with your insurance company before having your prescription filled to confirm participation. To call in a prescription or refill, please call 485.4365. If you would prefer to pick-up your prescription, parking is located on the north side of St. Vincent Medical Office Building complex.
If your physician prescribes medication prior to your discharge for you to take at home, St. Vincent Apothecary will deliver the discharge prescriptions direct to your room before you leave the hospital. Please let your nurse know you would like this service provided.
St. Vincent offers live music at no charge to patients on a first-come basis. We have a wide range of musicians providing services. If you are interested in having live, therapeutic music at the bedside, request this complimentary service through the nursing staff on your unit or call our Healing Arts Coordinator at 812.485.4882.
The beneficial relationship between music and healing has been well established for centuries. That's why St. Vincent Medical Center continues to use music as a complementary therapy for patients and families.
Some of the benefits of music in a hospital setting are:
Volunteers from the Tri-State area also use their talents to knit and crochet prayer shawls and lap blankets. These shawls are given to patients who need an extra touch of love and prayer. Yarn is provided. If interested in sharing your gift of art or music, please call Volunteer Services at 812.485.4260
At St. Vincent, it is our goal to consistently go above and beyond to create an exceptional experience for our patients, visitors and guests – what we call – the St. Vincent Experience. To help you offer us valuable feedback on your personal experience at St. Vincent Medical Center or one of our other facilities, please see the information below.
We welcome patient suggestions, which can help us improve our services. Your suggestion will be reviewed and evaluated by a member of our administrative team.
Has a St. Vincent associate or physician gone out of their way to help you, a family member or a loved one? We want to hear about it! Please fill out the STARS Card Recognition Form and we will recognize the person who made a positive impact on your experience.
St. Vincent Evansville is a smoke-free campus, which includes e-cigarettes. Smoking in any building owned by St. Vincent Evansville or on campus grounds is strictly prohibited. This includes all buildings and grounds and offices throughout the health system at all locations.
Consistent with our commitment to the prevention and treatment of disease, we feel a responsibility to provide clean air for patients and employees and to serve as a rolemodel for a healthier community. Research has shown that a smoke-free environment improves air quality which results in healthier patients and employees and reduces fire hazards.
We appreciate your cooperation in refraining from smoking and ask that you inform your visitors of this policy. All St. Vincent Evansville employees, volunteers, and members of the medical staff are permitted and authorized to politely enforce this policy.
St. Vincent Evansville Gift Shoppe and Apothecary offer nicotine gum, lozenges, and patches for purchase at cost to assist family/visitors while they are on campus.
Online Resource: Smoke Free Communities
As part of our personalized care, we are pleased to offer discounted hotel accommodations in the event overnight accommodations become necessary. These establishments have been personally visited by our staff to ensure standards of service, cleanliness, hotel staff friendliness and location. Rates offered by these hotels are discounted to St. Vincent patients, family and friends. St. Vincent does not receive any commission or payment by the hotels mentioned below.
Please see discount information below. Please mention that you are referred by St. Vincent to receive the discounted rate. In the event that you have an unfavorable experience with any of the hotels mentioned below, please contact 812-485-6239.
Our goal is to make getting around our Medical Center campus as easy as possible. Please use the information here to help you find everything you might need while visiting our hospital. Should you have any additional questions about where something is located, please feel free to contact Patient Services at 812.485.4848.
We offer many parking areas convenient to campus buildings. Parking areas are designated by large black letters on this campus parking map.
An internal shuttle is available for transport of visitors on the first floor of St. Vincent Medical Center and the Center for Advanced Medicine. St. Vincent provides a free outdoor shuttle that takes patients and visitors from the main entrances and physician office buildings on campus to the parking lot. Tipping is not required or expected. Any tips received go to St. Vincent Care of the Poor Fund.
View our campus map and driving directions
At St. Vincent, we believe in treating the whole person – body, mind and spirit. Through our Pastoral Care services, our Chaplains and Pastoral Care staff are able to provide an important dimension of holistic care to patients, visitors, associates and guests that promote both physical and spiritual well-being.
Ministers of all faiths and denominations are welcome to visit and counsel patients who are members of their faith communities. The Pastoral Care office can help contact patients' ministers and faith leaders if desired.
Mass is available:
Sunday - 9:00 a.m.
Monday-Friday - 11:30 a.m.
Saturday - No Mass
Patients may view our Masses on Chapel Channel 80 on the televisions in their hospital rooms. Patients who wish to attend services should check in advance with their physician for permission to leave the unit.
Our Chapel expresses a Catholic liturgical environment that includes:
In addition to the regular Mass schedule, the Chapel is used for special prayer services and programs such as Ash Wednesday, and memorial services for St. Vincent associates and patients. No weddings, meetings, support groups, etc. are permitted in the Chapel.
All services must be planned in consultation with the Director of Pastoral Care or a designee.
Our Chapel provides a quiet space in the holy presence of God where all are welcome. Available for prayer and meditation 24 hours a day, it is accessible through the Center for Advanced Medicine, as well as the main entrance of St. Vincent Medical Center.
The Sacrament of Reconciliation is available to Catholic patients upon request. A Chaplain is available to assist with making referrals to the appropriate priest.
Daily distribution of Holy Communion to Catholic patients is available. If you desire to receive Holy Communion, indicate this to the volunteer when you are contacted. A volunteer group, Extraordinary Ministers of Holy Communion, assist Catholic Chaplains in administering Holy Communion.
The use of blessed oil is symbolic of Jesus' healing and comforting power. Catholic patients may receive the Sacrament of the Sick upon request. A Chaplain can assist with contacting the appropriate priest. Patients of other faiths may likewise request prayer with anointing of oil.
If you have an ethical concern, please contact a chaplain 24/7 at 812.429.4065 (wait to key in your phone number) or the Pastoral Care office at 812.485.4150, M-F, 8:00 a.m. - 4:30 p.m. A chaplain will contact you. Once the ethical concern is expressed, a Chaplain Facilitator will work closely with the "Community of Concern." The Community of Concern includes, but is not limited to:
A Medical Ethics Consultation occurs when any member of the Community of Concern questions whether an ethical dilemma exists in the care of a patient. View Ethical and Religious Directives - here.
It is important to make your future healthcare decisions known to your family, friends and healthcare providers. Advance Directives (AD), such as a Living Will or Appointment of Health Care Representative, are legal documents that state your desires should you lose the ability to make your own healthcare decisions. Patients wanting more information or assistance in preparing an Advance Directive may ask their nurse to contact a chaplain or dial 485.4150 on their room phone.
Patients or family members with special accessibility needs should contact their nurse. Patients who are deaf and/or speech impaired may request a TTY (Teletypewriter phone). Arrangements can also be made to accommodate patients in need of mobility assistance. An electric tram is available for transportation to first floor locations.
Language Services are available for those who do not speak English. Medically certified language interpreters and over the phone interpreter services are available.
An internal shuttle is available for transport of visitors on the first floor of St. Vincent Medical Center and the Center for Advanced Medicine (which includes lab, radiology and other outpatient services).
St. Vincent also provides a free outdoor shuttle that takes patients and visitors from the main entrances and physician office buildings of our main campus to the parking lot.